Privacy Policy for TCK Solutions

Effective Date: 11/1/2025

TCK Solutions, operating at www.tcksolutions.com, is committed to protecting the privacy of its clients, partners, and website visitors. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.

  1. Information We Collect

We collect information to provide you with the services you request, communicate with you, and improve our website and services.

  1. Information You Voluntarily Provide

When you contact us, request a quote, subscribe to a newsletter, or utilize our services, you may provide us with the following Personally Identifiable Information (PII):

  • Contact Data: First and Last Name, Company Name, Job Title, Email Address, Phone Number, and Mailing Address.
  • Business Data: Information about your IT infrastructure needs, challenges, and project requirements.
  • Communication Data: Records of correspondence, including emails and phone call transcripts.
  1. Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, which may include:

  • Usage Data: Details about how you use our website, such as the pages you view, the links you click, and the time and date of your visit.
  • Technical Data: Internet Protocol (IP) address, browser type and version, operating system, time zone setting, and referring website addresses.
  • Tracking Data (Cookies): Information collected via cookies and similar technologies (see Section 4).
  1. How We Use Your Information

We use the collected information for the following business and commercial purposes:

  • To Provide Services: To fulfill service requests, manage client accounts, process transactions, and deliver our IT, cabling, and consulting services.
  • To Communicate: To respond to inquiries, provide customer support, send administrative information (such as policy updates), and inform you of new products or services.
  • Marketing and Sales: To send promotional materials, company news, and industry-relevant content. You may opt-out of marketing communications at any time.
  • Analytics and Improvement: To analyze website traffic, understand user behavior, diagnose technical problems, and improve the content, functionality, and security of our website and services.
  • Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect the rights, privacy, safety, or property of TCK Solutions, you, or others.
  1. Sharing Your Information with Third Parties

TCK Solutions does not sell, rent, or lease its customer lists or personal information to third parties.

We may share your information with trusted partners and third-party service providers who assist us in operating our business and providing services to you. These include:

  • Service Providers: Companies that provide services such as website hosting, data analysis, payment processing, professional consulting, and customer support. These parties are contractually required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to TCK Solutions.
  • Legal Compliance and Protection: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to legal requirements or comply with legal process served on TCK Solutions; (b) protect and defend the rights or property of TCK Solutions; or (c) act under exigent circumstances to protect the personal safety of users of TCK Solutions or the public.
  • Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred as a business asset.
  1. Use of Cookies and Tracking Technologies

Our website uses “cookies” and similar tracking technologies to help personalize your online experience.

  • What are Cookies? Cookies are small text files that are placed on your hard drive by a web page server.
  • How We Use Them: We use cookies for essential functions (e.g., website navigation), performance (e.g., tracking page visits via Google Analytics), and functionality (e.g., remembering your preferences).
  • Your Choices: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of the TCK Solutions website.
  1. Security of Your Personal Information

TCK Solutions secures your personal information from unauthorized access, use, or disclosure. We implement commercially reasonable technical, administrative, and physical security measures, including the use of Secure Sockets Layer (SSL) Protocol for transmitting sensitive data.

While we strive to use acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

  1. Children Under Thirteen

TCK Solutions does not knowingly collect personally identifiable information from children under the age of thirteen (13). If you are under thirteen, you must ask your parent or guardian for permission to use this website.

  1. Your Data Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding the personal information we hold about you:

  • Right of Access: You may request access to the personal information we hold about you.
  • Right to Correction/Rectification: You may request that we correct any inaccurate or incomplete personal information.
  • Right to Deletion (“Right to be Forgotten”): You may request that we delete or remove your personal data where there is no compelling reason for us to continue processing it.
  • Right to Opt-Out of Marketing: You can opt-out of receiving marketing or promotional communications from us by following the “unsubscribe” link included in every email.

To exercise any of these rights, please contact us using the information provided in Section 8. We may ask you to verify your identity before responding to a request.

  1. Changes to this Policy

TCK Solutions reserves the right to update this Privacy Policy at any time. We will notify you about significant changes by placing a prominent notice on our website or by sending a notice to the primary email address specified in your account (if applicable). Your continued use of the website and/or services available through this Site after such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by that Policy.

  1. Contact Information

TCK Solutions welcomes your questions or comments regarding this Privacy Policy. Please contact us at:

TCK Solutions

1050 Queen St, Suite 100, Honolulu, HI 96814

Email: legal@tcksolutions.com

Phone: 808.825.5565